Welcome to our platform.
Our platform is designed to create a voluntary community of users who choose to participate in a structured contact-exchange system. The purpose of this system is to allow participating members to share their WhatsApp-associated contact numbers with other participating members through periodic contact files, including VCF files.
We take privacy, transparency, responsible data handling, security and informed user consent seriously.
This Privacy, Data Consent & Platform Participation Policy explains what information we collect, why we collect it, how we use it, how participating members' contact information may be shared, how the weekly contact-exchange system operates, and the responsibilities and rights of every participant.
By registering, activating an account, checking a consent box, downloading a contact file, or otherwise participating in the platform, you confirm that you have read and understood this policy and agree to the processing and sharing of your information as described below.
If you do not agree with these terms, you should not register for or participate in the contact-exchange program.
The platform operates as a voluntary member-to-member contact-exchange community.
The purpose of the contact-exchange system is to allow participating members to share their voluntarily submitted WhatsApp contact numbers with other participating members who have also agreed to participate in the same system.
Members may periodically receive downloadable contact files containing contact information belonging to other eligible participating members.
The platform does not guarantee that participation will result in a specific number of WhatsApp Status views, messages, followers, customers, leads, sales, engagements, impressions or any other particular result.
Participation is intended to provide an opportunity for members to connect with one another. Actual results depend on numerous factors outside the platform's control.
The platform does not control WhatsApp and is not WhatsApp.
The platform is not operated by, affiliated with, sponsored by, endorsed by or officially connected to WhatsApp or Meta unless expressly stated otherwise.
Adding or importing another participant's phone number into your contacts does not guarantee that you will see that person's WhatsApp Status.
WhatsApp independently determines how its services operate, including privacy settings, Status visibility, contact relationships, account restrictions and other technical factors.
A participant may therefore receive and import a contact through the platform without being able to see that person's Status.
For this reason, no specific number of Status views or other engagement results are promised or guaranteed.
Depending on how you use the platform, we may collect information necessary to operate and secure the service.
This may include:
We may collect information relating to your participation, including:
Where an activation or membership payment is required, information necessary to verify the transaction may be processed.
Payments may be handled through third-party payment providers.
Where possible, payment-card or other sensitive payment information will be handled directly by the relevant payment provider rather than unnecessarily stored on our systems.
Our systems may automatically collect limited technical information such as:
Technical information may be used for security, fraud prevention, troubleshooting and proper operation of the platform.
Information may be processed for the following purposes:
This section is especially important.
By joining the contact-exchange program and submitting your WhatsApp number for participation, you understand and expressly agree that your number is intended to be shared with other eligible participating members.
Your number may therefore be included in a downloadable VCF or other contact file distributed to participating members.
This sharing is a fundamental part of the contact-exchange service.
You should therefore only submit a telephone number that you own or are legally authorized to provide and share for this purpose.
You must not submit another person's telephone number without their appropriate authorization or consent.
By providing your number and accepting the contact-exchange consent, you acknowledge that other participating members may obtain your number through the platform's contact distribution system.
Participation in the contact-exchange program is voluntary.
Users should be given a clear explanation of the nature of the service before registration or activation.
The consent process is designed to ensure that participants understand that their submitted WhatsApp contact number may be shared with other participating members.
Users should carefully read the consent statement before selecting any button or checkbox indicating agreement.
If you do not want your WhatsApp number to be distributed to other participating members, you should not provide that number for participation in the contact-exchange program.
Participants may request to withdraw their consent from future participation in the contact-exchange program.
After receiving a valid withdrawal request, reasonable steps may be taken to:
However, withdrawal of consent cannot necessarily retrieve contact information that has already been downloaded by another participant.
For example, if your number was previously included in a VCF file that another participant downloaded and imported into their device, the platform may not have the technical ability to remotely delete that copy from the person's phone.
Participants should therefore understand the consequences of contact sharing before joining the program.
Once a VCF or other contact file has been downloaded by a participating member, the platform cannot guarantee that the recipient will subsequently delete the file or remove the contacts from their device.
Reasonable measures will be taken to control the distribution of contact information through the platform's own systems.
However, information that has already been received and stored on another participant's personal device may be outside the platform's technical control.
Participants are expected to respect the privacy of other members and use received information only for lawful and legitimate purposes consistent with the purpose of the platform.
Every participant is responsible for using the platform and information received through it responsibly and lawfully.
Participants must not:
Accounts may be suspended or terminated where there is evidence of serious abuse, fraud, security violations or other prohibited conduct.
Serious or potentially unlawful conduct may be reported to appropriate authorities where required or reasonably necessary.
Participation in the platform does not constitute a guarantee of any particular outcome.
We do not guarantee:
Different participants may experience different results.
Results may be affected by WhatsApp privacy settings, account activity, contact settings, user behavior, technical limitations and numerous other factors outside our control.
WhatsApp users control various aspects of their own accounts and privacy.
Participants are responsible for complying with WhatsApp's applicable Terms of Service, privacy policies and other rules governing their use of WhatsApp.
The platform does not instruct participants to spam, harass, abuse, impersonate, deceive or unlawfully contact other people.
Participants are responsible for how they use any contact information they receive.
Any restriction, suspension, limitation or other action taken against a participant's WhatsApp account by WhatsApp is outside the platform's control.
We aim to collect only information reasonably necessary for operating, securing and improving the service.
We do not intentionally require participants to provide unnecessary sensitive personal information simply to participate in the contact-exchange program.
Where information is not reasonably necessary for the stated purpose, we seek to avoid collecting it.
Reasonable technical and organizational measures will be used to protect personal information against unauthorized access, unauthorized disclosure, accidental loss, destruction, unauthorized alteration and misuse.
Security measures may include:
However, no website, database, application or internet-based service can guarantee absolute security.
Participants acknowledge that online services may be exposed to risks such as cyberattacks, technical failures, unauthorized access or other events despite reasonable security measures.
Where applicable law requires notification of a data-security incident, appropriate steps will be taken in accordance with the applicable legal requirements.
Personal information may be retained for as long as reasonably necessary to:
When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable legal and operational requirements.
Certain parts of the platform may rely on third-party service providers.
These may include providers of:
Where third parties process information on behalf of the platform, reasonable measures will be taken to ensure that such processing is limited to legitimate service-related purposes and that appropriate safeguards are maintained.
Where an activation or membership fee is required, payment is separate from the user's underlying consent to data processing.
Payment for participation does not give a user ownership of another participant's personal information.
Payment also does not give a participant permission to use members' contact information for purposes outside the stated purpose of the platform.
Any applicable payment, cancellation or refund conditions will be communicated separately through the platform's relevant terms and policies.
Subject to applicable law and reasonable identity-verification requirements, users may have rights relating to their personal information.
These may include the right to:
Privacy-related requests should be submitted through the platform's designated privacy or support channel.
Reasonable verification may be required before certain requests can be processed.
The platform is intended for individuals who are legally permitted to participate in the service.
We do not knowingly seek to collect personal information from children where doing so would violate applicable law.
Individuals who are below the applicable legal age for independently consenting to this type of service should not register without the legally required involvement of a parent or guardian.
If information is discovered to have been collected in violation of applicable age or consent requirements, appropriate steps may be taken to delete, restrict or otherwise address that information.
The technology used to operate an online platform may involve service providers or infrastructure located in jurisdictions outside Ghana.
Where personal information is stored or processed outside Ghana, reasonable steps will be taken to address applicable data-protection requirements.
Users acknowledge that cloud infrastructure, hosting providers and internet services may operate across multiple jurisdictions.
The member contact database is not intended to be sold as a standalone personal-information product.
Participation in the contact-exchange program does not mean that a member's phone number may be sold to unrelated third parties for their independent marketing purposes.
The primary purpose of processing and distributing participating members' numbers is the operation of the member contact-exchange system described in this policy.
Any materially different use of personal information should be addressed through appropriate disclosure and consent where required.
This policy may be updated from time to time to reflect:
Where material changes are made, appropriate notice may be provided through the platform, dashboard, email or another reasonable communication method.
The "Last Updated" date will be changed when this policy is materially revised.
We believe participants should understand what they are agreeing to before submitting their personal information.
Participants are encouraged to read this policy carefully before registering or activating an account.
If any part of the contact-exchange system or data-sharing process is unclear, participants should seek clarification through the available support or privacy channel before submitting their information.
The platform intends to operate in accordance with applicable privacy and data-protection requirements.
For participants in Ghana, this includes applicable requirements under Ghana's data-protection framework, including the Data Protection Act, 2012 (Act 843), as applicable.
The platform may also consider other applicable privacy requirements depending on the location of users and the circumstances of the processing.
Nothing in this policy is intended to remove or restrict a legal right that cannot lawfully be excluded.
Privacy-related questions, requests, complaints, correction requests, deletion requests and withdrawal-of-consent requests should be submitted through the official privacy or support contact provided on the platform.
Users may be required to provide sufficient information to verify that they are the owner of the relevant account or personal information before certain requests can be processed.